Relating Between the Lines
ROLE
Product Strategy & Service Design Lead
SCOPE
Product
Branding
Art Direction
UX / UI Design
Packaging
TIMEFRAME
2020-2023
CHALLENGE
As Product Strategy & Service Design Lead, I set out to create a modern school for relational education because we all deserve to have healthy relationships regardless of our upbringing. Think Brene Brown meets Stanford d.school. Responsibilities consisted of wearing many hats, spanning brand strategy, messaging, copywriting, art direction, packaging design, UX/UI design, product development, hiring & training, sales, and content development.
IMPACT
Serving leaders at renowned companies like Google, a16z, Disney.
7
8-week cohorts completed
9
facilitators hired and trained
83
NPS (World Class)
109+
International learners served in 4 continents
Priceless
1 baby, 2 marriages, 3 new couples, and countless new friends
BRANDING
Many brands in the relational education space are either too Clinical or too Woo-Woo. Relating Between the Lines as a brand is designed to be Inviting while remaining Practical. I achieved this by creating a playful, colorful aesthetic that replaces the discomfort and stigma often associated with "working on yourself" with awe and delight.
curriculum
Learning how to be a better communicator or a better partner, often results in frustrating and fragmented Google searches.
Relating Between the Lines brings together both the familiar and the lesser-known nuances important to the domain of connection-focused communication, and unifies it all under a cohesive, easy-to-learn framework.
The most comprehensive curriculum for healthier relationships
A toolkit your grandmother could use
anatomy of a session
Making online learning engaging, and effective is no simple task.
At Relating Between the Lines, our carefully designed use of improv, warmups, frameworks, exercises, and reflections consistently has participants saying "I leave every session feeling more energized."
landing page + web touchpoints
Stephanie Tran - CEO, Co-Founder
Kevin Do - Senior Facilitator, Business Development
Jiggy Yoon - Senior Facilitator
David Hu - Senior Facilitator
Vicky Lee - Facilitator
Brian Chen - Facilitator
Skylar Batnley - Facilitator
Christine Jun - Facilitator
Jamie Wong - Facilitator
Jano Carballo - Assistant
UP NEXT
D.tech &
Stanford d.school
Cultivating creative confidence in high schools
LEARNING DESIGN | FACILITATION | BRANDING
Funded by a grant from Chan Zuckerberg Initiative to accelerate Design Tech High's (d.tech) implementation of new learning models, I was brought in as a Designer in Residence for 8 months to collaborate with the Stanford d.school to (1) improve d.tech's design programming for students; and (2) create various resources to help staff adopt design thinking as a change management process.
Don't be a stranger
Let's talk about education, design, mindfulness, or play.